Once you’ve placed an order with us, we’ll send you an email confirming the details. Once your package is booked in for shipping, we’ll email you the tracking information, so that you can trace its progress.

It’s important to note that we cannot reroute packages, nor change the contents of any order once it has been shipped. With this in mind, please ensure that your shipping address, personal information and selected items are correct before finalising your purchase at checkout.

We would also emphasise that home delivery is curb side, which means your order must be collected at the front door of the address to which it is shipped.

Please follow the tracking closely and ensure someone is home for the delivery. We cannot replace lost or stollen items which are left unattended at your address.

Our approach to shipping is designed to be considered, thoughtful and dependable. We continue to strive to reduce carbon emissions associated with the transit of our pieces, reducing costs for our customer and softening planetary impact.

In 2026, we're working hard to eliminate air freight of our pieces across major international routes, transitioning to sea freight wherever possible, to reduce the carbon emissions associated with transporting each PARCTA piece.

Our approach to our supply chain mirrors our approach to design. We don't believe in fast consumption, overproduction, urgency or waste. This ethos is embodied in our ambition to reduce air-freight usage, a shift which requires earlier planning, slower timelines, and thoughtful logistics — choices we believe are worth making in pursuit of lower-impact production.

Our shipping partners are entrusted intermediaries, who handle our products, between our team and our customers around the world.

We work with a select handful of globally renowned shipping partners, to ensure your piece is handled delicately, and arrives to you in a timely manner.

We offer complimentary shipping within Australia.

Objects are shipped via Australia Post’s standard parcel service. Delivery timeframes vary by location; as a guide, most metropolitan deliveries arrive within 2–6 business days after dispatch.

For more detailed delivery timing by location, you may refer to Australia Post’s delivery information.

Express shipping is available on all Objects within Australia for an additional charge.

Objects shipped via Australia Post Express typically arrive within 1–3 business days after dispatch, depending on destination and service availability.

Express shipping rates are calculated at checkout based on item size and weight.

We offer complimentary shipping within Australia.

Furniture is shipped via Australia Post’s standard parcel service. Delivery timeframes vary by location; as a guide, most metropolitan deliveries arrive within 2–6 business days after dispatch.

For more detailed delivery timing by location, you may refer to Australia Post’s delivery information.

Express shipping is available on all furniture within Australia, for an additional charge.

Furniture shipped via Australia Post Express typically arrives within 1–3 business days after dispatch, depending on destination and service availability.

Express shipping rates are calculated at checkout based on item size and weight.

We have several shipping options for PARCTA objects, ordered outside of Australia.

• Complimentary international shipping: shipped via Australia Post International Standard.
• Express international shipping: Available at checkout. Pricing varies by destination region and weight.

Delivery timeframes on standard and express shipping vary by region. Express services prioritise faster transit but may still be subject to customs processing times.

For more information on the estimated shipping time to your region, visit Australia Post International Delivery Timings.

For details on duties and taxes, please refer to the section below.

Furniture items are shipped internationally at flat rates, calculated by region and by item. Rates reflect the weight of each piece and are displayed clearly at checkout. International furniture shipments are arranged with care to ensure safe transit and delivery.

For details on duties and taxes, please refer to the section below.

Delivered At Place (DAP) means duties and taxes are not included and may be payable upon delivery.
Delivered Duties Paid (DDP) means duties and taxes are included, with no additional fees payable on delivery.
International orders are handled as follows.

Objects shipped to:

• The United States: Shipped Delivered Duties Paid (DDP).
  
• All other international destinations: Shipped Delivered At Place (DAP).

To all international destinations, Furniture items are shipped Delivered At Place (DAP).

Customs requirements vary by country. If you have questions prior to ordering, we recommend contacting your local customs office.

All in-stock items are dispatched from our studio on the next business day when shipped via standard shipping.

When express shipping is selected, we aim to dispatch the same business day, if ordered before our daily dispatch cut-off.

Our in-stock items will indicate "In Stock, Ready to Ship" on the respective product page. Alternatively, you can browse an up-to-date overview of all our In Stock Pieces.

If there is no call-out on the product page, there will be a relevant made-to-order, pre-order or estimated dispatch timeline called out in the shipping tab of the product page.

For any queries on stock availability, you can always contact our team.

If there is no call-out on the product page indicating the product is in stock, there will be a relevant made-to-order, pre-order or estimated dispatch timeline called out in the shipping tab of the product page.

These timeframes reflect current production schedules and will be confirmed again in your order confirmation email.

Once dispatched, you will receive a shipping confirmation email with tracking details.

Please note that delivery timeframes are estimates only and may vary due to factors outside our control, including carrier delays or customs processing. If there are relevant changes to your estimated order dispatch date, we will be sure to reach out and keep you updated.